Submit your external IP addresses to PAREXEL.

To use help.liquent.com in a LIQUENT InSight environment, high-speed Internet access is required from the LIQUENT InSight client workstation computers. To enable access to help.liquent.com for your LIQUENT InSight users, you must send the external IP addresses of your LIQUENT InSight workstations to your PAREXEL Account Executive or PAREXEL Technical Support.

External IP addresses can be determined by going to whatismyip.com in a Web browser on the LIQUENT InSight client computer.

The security model for help.liquent.com is based on IP filtering. Therefore, the external IP addresses of your LIQUENT InSight users are required to grant access to the site.

The external IP address information will be forwarded to Technical Publications so that the IP filtering settings for the help.liquent.com site can be updated.

Perform tests from your LIQUENT InSight environment to confirm that help.liquent.com is accessible. For technical issues related to help.liquent.com, please contact PAREXEL Technical Support.