Known Issues: Calyx RIM
The following general issues and module-specific issues were known at the time this document was published, but (due to time limitations) could not be included in the module-specific user documentation packaged with the software product.
Calyx RIM: Common
| Issue | Description |
|---|---|
| 26814
(Added on Sep 28, 2021) |
Using Prepare for Publishing with the Prepare Cross Reference Leafs option selected results in the Unable to extract checksum error if there is a reference leaf to leaf published to Documentum. |
| 26799
(Added on Dec 23, 2022) |
After you use the Bulk eCTD Import for TW submission, the Job Status is set to Scheduled instead of Completed. This is because the tw-regional.xml file does not contain the application code. Workaround: Use Import eCTD to Application instead of Bulk eCTD Import. See: Import eCTD to Application. |
| 26807
(Added on Dec 23, 2022) |
When updating a leaf in an assembly, selecting OnLoad for the Actuate option results in an error message. This is because of the default security settings. Workaround: Update the leaf using API. |
| 26642 | Assembly files created by exporting an assembly to the Assembly File (XML) on versions of Calyx RIM starting with 6.2 CHF 4 cannot be imported to Calyx RIM versions 6.2 CHF 3 and earlier. |
| 26637
(Added on Dec 23, 2022) |
In Data Administration, the Check for Date-based Notifications menu is not available on the Notification Specifications grid. |
| 26728 | In the Global Project Plan wizard, when modifying an active ingredient for a PDS the Withdraw Material that is already selected is not shown in the drop-down list. |
| 26699 | Calyx RIM can incorrectly send a Native .PDF file to Calyx RIM Rendering for extraction. Also, while a large file can fail extraction, it might not prevent successful publishing. |
Calyx RIM Publisher
| Issue | Description |
|---|---|
| 26784;
[INC0061598] |
When nodes are updated in a
Working view via
Mass Update Properties, the changes are not applied to the
Sequence and
Publishing views. The issue occurs for both common and extended attributes of the node.
Workaround: Use the same values for the Mass Update Properties attributes for both Working and Publishing views. |
| 25259;
[00052856] |
When modifying Applicant Contact Values for M1 in a US 3-3 assembly, if you Deselect a value it does not re-appear in the selection box. As a workaround, you must save an entry with other contact values and then edit M1 again and select the Applicant Contact Value. |
| 25084;
[00051037, 00052759, 00056925, 00058862] |
Deleting large applications or removing multiple sequences from a lifecycle can take can take much longer than expected to produce results. |
| 24019 | eCTD import of a US v2.3 (DTD v3.3) application containing sequences submitted as part of a grouped submission is not supported. |
| 20270;
[136797FW] |
Links for External Bookmarks are incorrect for split documents in paper published output. |
Calyx RIM Outlook add-in
| Issue | Description |
|---|---|
| 26757 | You cannot attach the following items from an e-mail in the add-in forms:
|
| 26730 | When using the API GET request for retrieving the recipients from Microsoft Graph, if the search criteria contains a space, the following error is shown: 500 Internal Server Error |
| 26729 | In the Add Notification Recipients field, it is not possible to delete any spaces. |
| 26706 | If more than 50 users try to submit a form, the system fails and an error is displayed. |
| 26704 | When an API request with invalid product id is sent for CreateSubmissionAndReference, an incorrect error message is displayed. |
| 26639 | If Calyx RIM Outlook add-in fails to submit the forms, an incorrect error message is displayed. |
| 26632 | An auto-populate functionality does not work for the
Product field in the
Calyx RIM Outlook add-in forms if the product name starts with an article. Example: "The Product 01", "A Product 123"
In the Calyx RIM Outlook add-in forms, the auto populate does not work for product unless more than 3 characters are typed. |
| 26603 | When using the Calyx RIM Outlook add-in desktop version on Windows 10, version 2004 and Outlook version 1908, it is not possible to click the Export button on the Activity History Analysis page. |
| 26598 | Trying to change the Calyx RIM Outlook add-in icon takes longer time than expected. |
| 26587 | Empty text files cannot be attached using the Browse File button. |
| 26586 | In the Calyx RIM Outlook add-in desktop version, even after restarting the Microsoft 365 Outlook, the system fails to override the "Liquent InSight" launch icon. |
| 26585 | When trying to attach the files for the
Calyx RIM Outlook add-in forms, ToolTips are not displayed for the following:
|
Calyx RIM Rendering
| Issue | Description |
|---|---|
| 26718 | When eCTD assembly is published, the validation messages from the backbone generator are not displayed in Job Requests Details. |