The access level for any users, including administrators, must be enabled to access or view product families.
To enable the default administrative user:
-
On the home page, choose
.
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On the
Users/Group page, choose the default admin user.
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Click
Disassociate User from the Group, if necessary.
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Click
OK in the dialog box that appears.
You can ignore any warnings that appear during this process.
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Under
Product Family/Product Rights, click
Add.
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Under
Product Families, choose
All.
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Click the
Access Level arrow and choose
Admin.
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Click
Save to close the dialog box.
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Under
Application Country rights, click
Add.
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Under
Product Families, choose
All.
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Under
Countries, choose
All.
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Select
Admin as the Access Level.
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Click
Save to close the dialog box.
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Click
Save to save the default admin user.