Character Encoding Status
You need to verify and update external links in documents created with earlier versions of Acrobat 8.
For external links in PDF renditions that were created with Acrobat prior to Acrobat version 8, non-Unicode encoding of the links may not be correct in Ennov InSight. When assigning a document to an Ennov InSight assembly, Ennov InSight extracts linking information from the PDF. During the extraction, Ennov InSight applies the default character encoding of the Windows operating system that is used on the Ennov InSight Rendering server that processes the job. As a result, the character encoding that was used when creating the links in the existing PDF rendition of the document may be different than the character encoding applied by Ennov InSight when performing extractions.
- You can re-render the source document.
- You can re-target the links using the re-targeting functionality built into the Link inspector query.
- For source PDF files, you can update the character encoding using Linking plug-in (PDF), and then perform a DMS Synchronization to re-extract the links.