Calyx RIM 7.1 System Support Document

Install Azure File Sync Agent

Organize your files in Azure Files using Azure File Sync agent.

The following are the pre-requisites for installing Azure File Sync agent:
  • The agent installation package must be installed with administrator permissions.
  • The agent is not supported on Nano Server deployment option.
  • The agent is supported only on Windows Server 2019, Windows Server 2016, and Windows Server 2012 R2.
  • The agent requires at least 2 GB of memory. If the server is running in a virtual machine (VM) with dynamic memory enabled, the VM should be configured with a minimum 2048 MB of memory. See Recommended System Resources for more information.
  • The Storage Sync Agent (FileSyncSvc) service does not support server endpoints located on a volume that has the system volume information (SVI) directory compressed.
To install Azure File Sync Agent:
  1. Disable IE Security Configuration to avoid web-related connection issues.
  2. Download the StorageSyncAgent_%SERVER_VERSION%.msi file from the Microsoft web site.
  3. Once the download is complete, launch the Setup wizard and accept the defaults.
  4. Once the installer wizard finishes, the next installer will register the server to the Azure file Sync service establishing a trust relationship between your server and the Storage Sync Service.
  5. After the installation is complete, the agent looks for an update or new release. Proceed by clicking OK.
  6. Sign on to the Azure Calyx tenant to perform the registration with the Azure File Sync service.
  7. Select Azure Public Cloud as the Azure Environment.
    You are prompted for tenant credentials.
  8. Calyx enters the tenant credentials using screen share.
  9. Enter username and password ensuring you use an account with global administrator permissions.
  10. Enter the storage sync service details such as your Azure subscription, the resource group (Resource group of the Azure File Sync service on Calyx) to create the storage sync service, and the storage sync service name.
    Resource Group Name, Azure Sync Service Name, User Name and Password provided by Calyx.
  11. Click Register.
    The registration is complete.