Calyx RIM 6.2 CHF 3 Installation Guide

Access Calyx RIM Online Help

Use the links to online help to find out the required information about settings, functionality or permissions in Calyx RIM.

Note: Following steps to be performed only for new installation.

Submit your external IP addresses to Calyx.

To use help.liquent.com in a Calyx RIM environment, high-speed Internet access is required from the Calyx RIM client workstation computers. To enable access to help.liquent.com for your Calyx RIM users, you must send the external IP addresses of your Calyx RIM workstations to your Calyx Account Executive or Calyx Technical Support.

External IP addresses can be determined by going to whatismyip.com in a Web browser on the Calyx RIM client computer.

The security model for help.liquent.com is based on IP filtering. Therefore, the external IP addresses of your Calyx RIM users are required to grant access to the site.

The external IP address information will be forwarded to Technical Publications so that the IP filtering settings for the help.liquent.com site can be updated.

Perform tests from your Calyx RIM environment to confirm that help.liquent.com is accessible. For technical issues related to help.liquent.com, please contact Calyx Technical Support.