Configure the Veeva Cache Timeout Setting

The following procedure describes the configuration required to set the appropriate Veeva cache timeout.

To set the Veeva cache timeout value:
  1. Navigate to the C:\InsightManager\server\all\conf\insight folder.
  2. Open the insight.var file in a text editor.
  3. Update the following parameters:
    • cache.timeout.dms.document=<veeva document cache timeout value>. Replace <veeva document cache timeout> with an integer value in seconds.
    • cache.timeout.dms.user=<veeva user cache timeout value>. Replace <veeva user cache timeout> with an integer value in seconds.
    By default, the parameters are set as following:
    cache.timeout.dms.document=180
    cache.timeout.dms.user=1000
  4. Save the insight.var file.