Delete a Registration

You must have the appropriate security privileges to delete a registration. In addition, no tasks, references, or notifications can be associated with the registration.

After deleting a registration, be aware of the following:

When deleting a product type registration, the event and products associated with the registration are automatically disassociated from the registration. Please note that the event and products are not deleted from Calyx RIM.

  • Deleting a registration does not automatically update the Event-Product Status or Event-Product Status Date on the Products tab of the View Event page for the disassociated products.
  • The License Code value is removed from the Products tab of the View Event page for the disassociated products.

When deleting a package set type registration, the package sets associated with the registration are automatically disassociated from the registration. Please note that the package sets are not deleted from Calyx RIM.

To delete a registration:
  1. Navigate to the registration that you want to delete.
  2. Click a link for the registration you want to delete.
  3. Click Delete.
  4. Select a reason and enter comments for the reason.
  5. Click Next.
  6. Choose the applicable procedure to enter an electronic signature for entities:
    Scenario Steps
    When electronic signature and SSO are enabled
    1. Select a reason and enter comments for the reason.
    2. Select Save.
    3. Validate your identity by entering your user credentials in the dialog box.
    When electronic signature is enabled and SSO is disabled
    1. Select a reason and enter comments for the reason.
    2. Enter user ID and password and click Save.