Occasionally when executing a job, you may get either the error
Invalid class string or
Unable to create instance of Vista.Name on the
Status Description tab; see
Job Details Pane. This occurs because the business service specified in the error message failed to register correctly during installation. To correct this, you need to manually register the business service.
To register an .exe business service:
-
Navigate to the
InSight Rendering installation folder, which is usually located at
C:\Program Files (x86)\Common Files\Liquent.
-
In the Windows task bar, click
Start and then
Run.
-
Click and drag the
.exe file for the business service specified in the error message the
InSight Rendering installation folder to the Open box in the Run dialog box.
-
Type
/regserver after the
.exe file name in the Open box, and then press
Enter.
You do not receive a confirmation that the registration was successful, but you will no longer encounter the error when invoking the business service.