Reset the LDAP Administrator Privileged User Password

If the database user password and the LDAP Administrator Privileged User Password is expired or changed, then the property value of the attribute databaseConfigured in the config.xml file should be set to false.

1. Stop the Apache Tomcat service(s) if it is running.
2. Locate the config.xml file.
   For Tomcat, you can find the config.xml file in the \I4V\WEB-INF\config subfolder of your Tomcat installation directory.
3. Open the config.xml file in a text or XML editor.
4. Locate the section: <property name="databaseConfigured" value="true"/>
5. Set the value of the databaseConfigured attribute to false.
6. Save and close the file.
7. Start Apache Tomcat service(s).