Set the Maximum Number of Log On Attempts

Use this procedure to set the maximum number of login attempts permitted before a user is locked out of Viewing.

This configuration can be done for all users except the application Administrator. The application Administrator account will not be locked, no matter how many attempts are made to log on using an incorrect password.

To set the maximum log on attempts, you will need to modify the config.xml file. This procedure is for modifying the database only, it is not applicable to LDAP.

  1. Stop the Apache Tomcat service(s) if it is running.
  2. Locate the config.xml file.
    For Tomcat, you can find the config.xml file in the \I4V\WEB-INF\config subfolder of your Tomcat installation directory.
  3. Open the config.xml file in a text or XML editor.
  4. Modify the value for the maximum number of login attempts, <property name="maxNoOfLoginAttempts" value="3"/>, where "3" is the default value.
  5. Save and close the file.
  6. Start the Apache Tomcat service(s).