Configuring Multi-User Access to Calyx RIM Viewing

Perform the procedure below to enable multiple users to access Calyx RIM Viewing simultaneously.

1. Ensure all users are logged out of the Calyx RIM Viewing application.
2. Stop the Apache Tomcat service(s).
3. Open the dbconfig.xml file in a text or XML editor.
   The dbconfig.xml file is found in the drive where Tomcat is installed. Typically it is found in the location: C:\\Program Files\Apache Software Foundation\Tomcat 7.0\webapps\I4V\WEB-INF\config.
4. Locate the following code line: # Maximum waiting time to getConnection maxWait=5000
5. Change the value of getConnection maxWait to 15000.
6. Save and close the file.
7. Start Apache Tomcat service(s).