Calyx RIM Viewing 5.5 System Support Document (SSD)
The Calyx RIM Viewing 5.5 System Support Document (SSD) specifies the minimum hardware and software prerequisites for installing and operating Calyx RIM Viewing.
The software specified must reside on the computer indicated, whether that is the client desktop or the database server.
Platform Support for Service Packs
Unless stated differently, Calyx supports its products for all service packs for the versions of Microsoft, Documentum, and other third party applications on which the product was designed and tested.
If you experience an issue with the product and it is determined that a Service Pack released after the release of this product is the cause of the issue, Technical Support will follow the standard support process through to resolution.
If the issue cannot be resolved, Technical Support will recommend uninstalling the Service Pack from the production environment.