Character Encoding Status

For external links in PDF renditions that were created with Acrobat prior to Acrobat version 8, non-Unicode encoding of the links may not be correct in InSight.

When assigning a document to an InSight assembly, InSight extracts linking information from the PDF. During the extraction, InSight applies the default character encoding of the Windows operating system that is used on the InSight Rendering server that processes the job. As a result, the character encoding that was used when creating the links in the existing PDF rendition of the document may be different than the character encoding applied by InSight when performing extractions.

The purpose of the Character Encoding Status column of the Link Inspector query is to identify external links affected by this scenario. When the encoding of the external links is flagged by this column, the following actions can be taken:

• You can re-render the source document.
• You can re-target the links using the re-targeting functionality built into the Link inspector query.
• For source PDF files, you can update the character encoding using SmartLink for PDF, and then perform a DMS Synchronization to re-extract the links.