Log Files
The
InSight Rendering repositories generate log files that report on the activity and any errors occurring on the repositories in an
domain. The default log file location is
<Installation_folder>\Log. There are several types of log files generated, including:
- A log file for each business service
- A log file for each administration component, specifically Domain Manager and Watch Manager
- A log file for the InSight Rendering Resource Manager that manages instances of Microsoft Word
- A Documentum trace log file that records all Documentum calls and responses for a session. This log is a configurable option that is not set by default, see Setting Documentum Properties.
If centralized logging is enabled, you can use the Log Messages tab to view the messages from the log files for the repositories.
To assist Parexel Technical Support with investigating issues in your InSight Rendering environment, you can e-mail copies of the log files from the locations mentioned above, or you can e-mail copies of specific log messages.