Liquent InSight Rendering 4.4 Installation Guide

Install the LIQUENT InSight Rendering Software

  1. If you are not already logged in, login to the  Liquent InSight Rendering server as local administrator.
  2. Copy the installation files from the LIQUENT installation media to either a local drive on the Liquent InSight Rendering server, or to a network drive that the Liquent InSight Rendering server can access. LIQUENT recommends performing the installation from a local drive.
  3. Locate the setup.exe file in the installer’s EnterpriseServices directory, right-click it and select Run as administrator.
  4. On the InstallShield Welcome window, click Next.
  5. On the Customer Information window, enter the User Name and the Company Name, and leave the default of Anyone who uses this computer (all users) selected. Click Next.
  6. On the License Agreement window, read the License Agreement and click Yes.
  7. On the Choose Destination window: to accept the default installation destination, click Next. To change the default location, click Browse, select the desired location, click OK, and then click Next.
  8. On the License File window, click Browse, navigate to the license file, highlight it, and select Open. Click Next.
  9. On the User Information window, enter the following:
    1. Domain: _____________________________________________________
    2. User: local administrator
    3. Password: ___________________________________________________
    4. Confirm the password
  10. On the Oracle Database Information page, enter the following:
    1. Service (Global Database Name) ___________________________________
    2. User – vista1 by default.
    3. Enter Password for vista1 ________________________________________
    4. Confirm the password.
    5. Click Test Connection.
    6. When completed, click Next.
  11. On the Start Copying Files page, verify the information and click Next.
  12. On the InstallShield Wizard Complete page, click Finish.
  13. Launch Windows Explorer and check for the existence of the following folder:
    1. For Office 2016, 64-bit:%WINDIR%\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache
    2. For Office 2016, 32-bit:%WINDIR%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache
    3. If the folder does not exist, create it.
  14. If you are upgrading from InSight Rendering 4.2, 4.2 CHF 1, 4.2 CHF 2, 4.2 CHF 3, 4.3, or 4.3 CHF 1, or if you are reusing the database from a previous installation, check the following after upgrading all InSight Rendering servers in the domain:
    • Launch Domain Manager (via the menu or desktop icon) from any server.
    • In the Configuration tab, in the tree on the left, select Services under the first server.
  15. In the pane on the right, check the following:
    1. Ensure Concurrent for Alias printer is 1.
    2. Ensure Retry Interval is 1 or greater if Retry Count is 1 or greater.
    This default has changed to prevent timeout errors of generate-printer-output requests for PostScript printers.
  16. If the above values are not as specified, double-click the service, make the change in the Service Properties dialog, and select OK.
  17. Repeat the checks for all the other servers in the domain.
    1. If you made changes, select the Save icon and click Yes in the confirmation dialog.