Prerequisites

Verify that Enhanced Role based security is enabled by setting the

enhanceRoleBasedSecurityForComments parameter in the config.xml file to true before closing comments with Close Comments option.

To close comments from Comments Report:

  1. From the Reports menu, select Comments Report.
  2. In the Comments Report Filter window, set the criteria to generate the report.
  3. To view the comments for the specified criteria, click Display.
  4. In Comments Report Results, select the desired comment.
  5. Click Close Comments.
  6. Enter the reason for closing the comment in the Enter your comment/response here text field.
  7. Click OK.
  8. Click Yes in the confirmation message window.

The closed comment is deleted from the Comments Report Results.